Participant management and intelligence.
Ticketing, documents, biometrics and relationship management in a single operation — modular, connected and ready for any industry: sports, entertainment or corporate.
Four fronts, many solutions.
Independent modules. You only pay for what you need.
- 01TicketingTicket sales and pickup, built into the participant record from day one.
- 02DocumentsIdentity validated before the event and digital signatures with TickGo Sign.
- 03BiometricsThe face as a credential: kit, entry, restricted areas and staff.
- 04CRMMessaging, surveys and a single dashboard after the event ends.
Ticketing
The sale is the first touchpoint with the participant, and at TickGo it is already connected to the rest of the operation. Paid or free tickets, batches, coupons and perks for sponsor-bank customers, all in the same record that later validates identity, hands out the kit and grants access. Whoever buys already arrives known.
Paid or free, the ticket is the start of the journey. This is the moment the participant enters your database.
- Sales or pickup
- Ticket ownership transfer
- Ticket delivery by email
- Linked identity
A ticket page with your event’s identity, or sales integrated into your own website.
- Customization
- Sales window
- Presale
- Coupons
Fixed or percentage, the per-sale fee is set according to the format and volume of your event.
- No surprises
- Integration with several payment gateways
- Transparency
Documents
The ID document is read and validated automatically: the photo is captured, the data fills in the record and is checked before the event, for both participants and staff. Whoever arrives has already had their identity confirmed. With TickGo Sign, terms, regulations and contracts are signed digitally, with multiple signers and a record of every signature. It can run integrated into the participant journey, with no paper and no extra step, or independently, for any document in your company, with or without an event.
Document read and validated before the event. Whoever arrives has already had their identity confirmed, with no manual check at the door.
- Data captured by photo
- Data validation
- Brazilian driver’s license, ID card or passport
- For participants and staff
Terms, regulations and contracts signed digitally, integrated into the journey or standalone.
- Electronic signature (Brazilian Law 14,063/2020)
- Signer with validated identity
- Complete audit trail
- Multiple signers
Biometrics
The face is the credential. The identity validated before the event follows the participant through every point of the operation: picks up the kit, goes through the entrance, accesses restricted areas, with no wristband, paper or manual check. The same technology controls staff, with time and attendance recorded in the system itself. Shorter lines, lower fraud risk and more control over who is where.
Biometrics enrolled before the event and kit or item pickup through facial recognition, with stock control and order printing.
- Pre-event biometric enrollment
- Kit pickup with facial recognition
- Real-time stock control
- Order printing at the stock point
Entry by face or list, restricted areas, reservations and sponsor and promoter lists, with several events in the same dashboard.
- Entry by face or list
- Restricted (VIP) areas and reservations
- Sponsor and promoter lists
- Several events in the same dashboard
Staff time and check-in in the system itself, comparing who was scheduled with who is present.
- Time clock by facial recognition
- Staff assigned to each area
- Facial-check rounds during the event
- End-of-event report
CRM
The event ends and the database remains. Official messaging, surveys and a single dashboard bring together everything that happened — registration, pickup, access — to guide the next decision, without re-importing contacts into another system.
Communication with participants by email and official WhatsApp, before, during and after the event, to segmented audiences built from your own database.
- WhatsApp through Meta’s official API
- Utility and marketing messages
- Sending to filtered audiences
- Email sending
Pre- and post-event forms integrated into the record, with answers linked to each participant and results ready for analysis.
- Custom forms
- Pre- and post-event surveys
- Results in charts and reports
- Data export
Registrations, pickups, access and surveys in a single dashboard, to follow the operation and decide based on what actually happened.
- Consolidated data per event
- Monitoring during the operation
- Filtered audience generation
- View of several events in the same dashboard
Sports, entertainment or corporate — the same product, configured differently.
- Guest list and ticket in the same list, with quotas per sponsor and promoter.
- Check-in and check-out by face, with real-time data.
- VIP areas controlled by list and space, no spreadsheets.
- Participant data and surveys in one dashboard, ready for WhatsApp and email communication.
Real clients, different markets.
Sensitive data treated as sensitive data.
Every document signed through TickGo carries its own verification link and QR code — not a generic code, one per document.
Data handled in accordance with Brazil’s LGPD: biometrics are only collected with the participant’s explicit consent and used exclusively for event operations, with restricted access. We recommend that the organizer, as data controller, prepares the data protection impact assessment (RIPD) before the event with a qualified professional; if you wish, we can refer market professionals, with no ties to TickGo.
Questions about running events.
What is TickGo?
A participant management and intelligence platform for sports, entertainment and corporate events. It brings together ticketing, document validation, digital signatures, facial biometrics for accreditation and access control, and a CRM with WhatsApp and email messaging, all in the same participant record, from sale to post-event.
How can I improve event operations?
The biggest bottlenecks tend to be accreditation and entry: manual document checks, spreadsheet lists and data scattered across systems. TickGo puts everything in one record: the participant buys or picks up the ticket, has their identity validated and biometrics enrolled before the event, goes through accreditation and entry by facial recognition, and the data is ready for surveys and communication afterwards. The team follows check-in and check-out in real time.
Which ticketing platform should I use for a sports or entertainment event?
A ticketing platform integrated with operations avoids re-importing data between the sale and the door. At TickGo, ticket sales (paid or free, with batches, presale, coupons and a page with your event’s identity) happen in the same record that later validates identity, hands out the kit and grants access. TickGo is paid through a sales fee, fixed or percentage.
How do I run accreditation for a corporate event?
Register participants with an invitation or ticket, validate the document and biometrics before the event and grant entry by face or by list, with real-time check-in. Terms and authorizations can be signed digitally before arrival, and communication with attendees goes out from the same record.
How can I shorten the line at kit pickup or accreditation?
By validating identity and enrolling biometrics before the event. At IRONMAN 70.3 Rio, kit pickup by facial recognition saved about 1 minute per athlete compared with manual document checks.
Is facial biometrics at events compliant with data protection law (LGPD)?
It can be, provided there is specific and prominent consent, a clear purpose and restricted access. At TickGo, biometrics are only enrolled with consent, refusals are recorded and the participant can be served with a document check instead; the registration photo is not stored. The event organizer is the data controller and should prepare the data protection impact assessment (RIPD). Details are in the privacy policy.
How can I manage guest lists and VIP areas without spreadsheets?
Sponsors and promoters manage their own lists with quotas defined by the venue, and entry to restricted areas is controlled by list, space and facial recognition, with the numbers visible in real time.
Does TickGo also offer digital document signing?
Yes. TickGo Sign sends contracts, terms and authorizations for signature with each person’s identity confirmed, inside the participant journey (such as an athlete’s health declaration) or standalone, for any document, with a free plan.
What is your next event?
Tell us how your operation works today and we will show you where to gain efficiency, from accreditation to post-event.